as999 Terms and Conditions

as999 is an online casino and betting platform that provides entertainment gaming services for users in Bangladesh. These terms and conditions serve as a legally binding agreement between the as999 platform and all its users.

By creating an account, logging in, playing games, placing bets, depositing, or withdrawing funds on this platform, you are considered to have read, understood, and accepted all clauses of these terms and conditions.

as999 reserves the right to change, amend, or update these terms and conditions at any time without prior notice. Continuing to use the platform after any changes will be considered acceptance of the new terms.

2.1 Age Requirement

To open an account and use the platform at as999, you must be 21 years of age or older. Use of this platform by anyone under the age of 21 is strictly prohibited.

2.2 One Account Policy

Each individual may operate only one account. Creating multiple accounts is strictly prohibited and will be treated as a punishable offense. If multiple accounts are detected, all accounts may be suspended and balances forfeited.

2.3 Accuracy of Registration Information

All information provided at the time of registration must be truthful, accurate, and up to date. as999 reserves the right to close an account if false information is provided. Any changes to information must be reported to the support team immediately.

• Providing correct name and contact information is mandatory.
• Supporting documents may be requested at any time for identity verification.
• Withdrawals may be restricted until identity verification is completed.

It is entirely your responsibility to maintain the security of your account. Never share your login credentials (username and password) with any third party.

• Use a strong password and change it regularly.
• Always log out after using someone else's device.
• If you notice any suspicious activity, notify our support team immediately.
• as999 is not responsible for any unauthorized access to your account.

as999 will never ask for your password via email or live chat. If anyone asks for your password, treat it as a fraud attempt.

The following policies apply to financial transactions on as999. All transactions are conducted in Bangladeshi Taka (BDT / ৳).

4.1 Deposit Rules

• Only payment methods registered in your own name may be used.
• Deposits from third-party accounts are not accepted.
• Upon a successful deposit, the amount will be added to your account balance instantly.
• For any deposit-related issues, contact us via 24/7 live chat.

4.2 Withdrawal Rules

• Identity verification must be completed before submitting a withdrawal request.
• Withdrawals can only be made to the original depositor's payment method.
• Wagering requirements must be met before withdrawing winnings from bonuses.
• as999 reserves the right to hold withdrawals in cases of unusual or suspicious activity.

Welcome bonuses and other promotional offers on as999 are provided based on specific conditions. By accepting a bonus, the associated terms and conditions will automatically apply.

5.1 Welcome Bonus

• 120% bonus on the first deposit up to a maximum of ৳8,000.
• A minimum deposit of ৳100 is required to be eligible for the bonus.
• A 25x wagering requirement must be met before the bonus can be withdrawn.
• The welcome bonus can be received only once per user.

5.2 General Bonus Terms

• Bonuses are usable only on eligible games — certain games may be excluded from bonus play.
• If the wagering requirement is not met within 30 days of receiving the bonus, the bonus and any winnings from it will be cancelled.
• Attempting to take advantage of bonuses using multiple accounts will result in all associated accounts being suspended.
• as999 reserves the right to change the terms of bonus offers.
• Bonuses cannot be converted to cash; only funds earned by meeting wagering requirements are withdrawable.

Gaming on as999 is entirely for entertainment purposes. Every player must follow the fair play policy.

6.1 Prohibited Activities

• Using software, bots, automated systems, or artificial intelligence to play games is strictly prohibited.
• Intentionally exploiting any game vulnerability or technical error is prohibited.
• Colluding with multiple users to manipulate any game or bet is prohibited.
• Attempting to influence other users' game outcomes is prohibited.
• Using the platform for money laundering or any illegal purpose is strictly prohibited.

6.2 Technical Issues

If a game is left incomplete due to network disconnection, server issues, or any other technical reason, as999 will make a decision after a proper investigation. In such situations, the company's decision will be considered final.

If a technical error occurs in a game result, the bet amount for that round will be refunded.

as999's VIP program has three tiers. The benefits of each tier are distinct, and players are promoted based on their regular play.

• VIP tier determination is entirely at the discretion of as999.
• VIP benefits are non-transferable.
• VIP status may be revoked in cases of rule violations.
• Cashback will be added directly to the account balance.

as999 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Violation of any clause of these terms and conditions.
• Providing a false identity or fraudulent information.
• Operating multiple accounts.
• Engaging in fraudulent or manipulative activities.
• Using the platform for money laundering or any other illegal purpose.
• Attempting chargebacks or payment fraud.

8.1 Voluntary Account Closure

Any user who wishes to voluntarily close their account may contact the support team. Eligible balances should be withdrawn before closing the account.

For the self-exclusion option, please see our Responsible Gaming page.

as999 gives the highest importance to protecting users' personal information. All data is kept secure using SSL encryption technology.

• Information provided at registration is used solely for identity verification and service delivery purposes.
• Personal information is not sold to third parties.
• Information may be shared with authorities for legal requirements or security purposes.

For more details, please read our Privacy Policy.

as999 gives the highest priority to responsible gaming. Gaming is entirely for entertainment — it is not a source of income.

• Set a limit on your own budget and do not exceed it.
• We provide the option to set deposit limits, loss limits, or session time limits.
• If signs of gaming addiction appear, seek help immediately.
• Self-exclusion option: you can lock your account for a specific period of time.

For detailed guidance, visit our Responsible Gaming page.

If you have any dispute or complaint, please contact our support team first. We will try to resolve the issue fairly and promptly.

• Please inform the support team of the dispute with supporting evidence.
• An appeal can be submitted within 30 days of receiving our decision.
• In disputes related to game results, the server logs of the game provider (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, NetEnt, Microgaming, Ezugi) will be considered as final evidence.
• In disputes related to transactions, the records of the payment provider will be considered final.

Contact us for dispute resolution: [email protected]

as999 accepts no liability for the following:

• Loss in games or bets due to internet disconnection.
• Service failure of third-party payment providers.
• Unauthorized access to an account due to the user's own negligence.
• Service disruption due to external causes (force majeure).
• Any indirect or incidental loss resulting from use of the platform.

as999 always strives to provide a safe and reliable service. However, if an unintentional interruption occurs due to technical issues, we will work to resolve it promptly.

All content on the as999 platform — logos, designs, software, text, graphics, icons and other materials — is the intellectual property of as999.

• Republishing, distributing or using any content for commercial purposes without prior written permission is prohibited.
• Viewing and reading information for personal and non-commercial purposes is permitted.
• Copying or imitating the content of the platform may result in legal action.

If you have any questions about these terms and conditions or any service of as999, please contact our support team:

• 24/7 Live Chat — Support available in Bengali
• Email: [email protected]