as999 Privacy Policy

Introduction and Applicability

as999 (hereinafter referred to as "we", "us", or "the platform") is a trusted online casino and betting platform in Bangladesh. Protecting your privacy is one of our highest priorities. This privacy policy describes how as999 collects, stores, uses, and where necessary discloses your personal information.

This policy applies to our website as999.lat and all of its services. Please read this policy carefully before using as999's services. By using our services, you fully agree to this privacy policy.

This policy operates alongside the Terms and Conditions and the Responsible Gaming policy. In the event of any conflict or ambiguity, this privacy policy shall be the authoritative document on matters relating to data protection.

Data Collection

as999 collects two types of information: (a) information you voluntarily provide, and (b) information collected automatically while you use our platform.

2.1 Information You Provide

During registration and account management, we may collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above may register)
• Email address
• Payment-related information (bKash, Nagad, Rocket, Upay, or bank account details)
• KYC documents required for identity verification (where applicable)
• Information you provide when contacting customer support

2.2 Automatically Collected Information

The following information may be collected automatically while you use our platform:

• IP address and device identification information
• Browser type and operating system
• Date and time of access to the platform (Bangladesh Standard Time)
• Pages visited and navigation patterns
• Gaming activity and betting history
• Transaction records and financial activity
• Information collected via cookies and similar technologies (see Section 5 for details)

Purpose of Data Use

as999 uses your information only for the following legitimate purposes:

3.1 Service Delivery and Operations

• Creating, managing, and verifying your account
• Processing deposit and withdrawal transactions
• Maintaining gaming history and betting records
• Providing and managing bonuses and promotional offers
• Ensuring 24/7 customer support in Bengali

3.2 Security and Compliance

• Detecting and preventing fraud, money laundering, and other illegal activities
• Age verification (confirming 21+)
• Enforcing responsible gaming policies
• Meeting applicable legal and regulatory obligations

3.3 Platform Improvement

• Monitoring and improving service quality
• Identifying and resolving technical issues
• Enhancing the user experience
• Planning the addition of new features and games

3.4 Communications

• Sending important service-related notices
• Transaction confirmation messages
• Information about promotional offers and bonuses (subject to your consent)
• Notifications of policy changes

Data Sharing and Disclosure

as999 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Necessary information may be shared with the following types of third parties, but only for the purpose of delivering services:

• Payment processing services (bKash, Nagad, Rocket, Upay, banking institutions)
• Identity verification service providers
• IT and cybersecurity service providers
• Game software providers (only necessary gaming data)

4.2 Legal Obligations

Information may be disclosed to authorities in the following cases:

• To comply with a court order or legal process
• In response to a legitimate request from a government or regulatory body
• To assist in the investigation of fraud or illegal activity
• Where disclosure is mandatory under applicable law

4.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. We will provide you with adequate notice before any such change.

Cookie Policy

The as999 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the functionality of our platform.

5.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the website — maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings — language selection, display preferences.
• Analytics Cookies: Used to analyse website traffic and usage patterns — they help us improve our services.
• Security Cookies: Used to prevent fraud and unauthorised access.

5.2 Cookie Controls

You can control or disable non-essential cookies through your browser settings. However, disabling certain cookies may limit some functionality of the platform. Essential cookies remain active at all times because the site cannot function properly without them.

Data Retention

as999 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations.

6.1 Retention Periods

• Active Account Data: For as long as the account remains active and for the period required to meet regulatory obligations after it is closed.
• Transaction Records: Retained for the period specified under applicable financial regulations.
• Customer Support Communications: For a reasonable period for the purpose of resolving issues.
• Log Files and Security Data: For the period necessary to identify security threats.

6.2 Data Deletion

Once the specified retention period has ended or legal requirements have been met, we securely delete your information or anonymise it in a way that you can no longer be identified.

Data Security Measures

as999 applies industry-standard technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

7.1 Technical Safeguards

• SSL Encryption: All data transmissions are protected by 256-bit SSL encryption.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Firewall and Anti-DDoS Protection: Servers are protected by advanced security layers.
• Regular Security Audits: Regular testing is conducted to identify and address system vulnerabilities.
• Two-Factor Authentication: An additional verification layer is available to protect your account.

7.2 Organisational Safeguards

• Staff training on privacy and security
• Data access restricted on a need-to-know basis
• Following strict internal policies and procedures
• Rapid response plan in the event of a data breach

Your Rights

as999 believes you should have full control over your own personal information. To that end, we provide the following rights:

8.1 Right to Access

You may request a copy of the personal information as999 holds about you. We will respond to this request within a reasonable time.

8.2 Right to Correction

If any information stored in your account is incorrect or incomplete, you may request that it be corrected. Some information can be updated directly from your account settings.

8.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, due to legal obligations, we may be required to retain some information for a specified period.

8.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted, particularly when the accuracy of the information is in dispute.

8.5 Right to Opt Out of Promotional Communications

You may stop receiving promotional emails or notifications at any time. However, important transactional notifications related to the service will continue to be sent.

8.6 Exercising Your Rights

To exercise any of the above rights, contact us via live chat or by emailing [email protected]. After verifying your identity, we will process your request within a reasonable time.

Third-Party Links

as999 does not provide links to third-party websites on its platform. However, game software providers such as Pragmatic Play, Spribe, JILI and others have their technology integrated into our platform. These providers have their own privacy policies that apply to the use of their technology.

Payment services such as bKash, Nagad, Rocket, Upay and banking institutions have their own privacy policies and security measures. When using these services, the relevant institution's policies will also apply to you.

as999 is not responsible for the privacy practices of third parties. We recommend reading their privacy policies before using these services.

Protection of Minors

as999 is strictly prohibited for anyone under the age of 21. We do not knowingly collect or process personal information of anyone under the age of 21.

Age verification is mandatory during the registration process. If we become aware that a minor has registered on our platform, we will immediately close the account and delete any collected information.

If a parent or guardian suspects their child has registered on as999, please contact us immediately via live chat or email. For more information, visit our Responsible Gaming page.

Policy Changes

as999 reserves the right to update or change this privacy policy as needed. Changes will be published on this page and the "Last Updated" date at the top of the page will be revised.

11.1 Notification of Changes

For significant changes, we will notify you in the following ways:

• Sending a notification to your registered email address
• Displaying a notification upon login to the platform
• Updating the "Last Updated" date at the top of the page

11.2 Continued Use After Changes

Continuing to use our platform after the updated policy is published will be considered acceptance of the new policy. If you do not agree with the new policy, please contact us to close your account.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our privacy team will respond to your request as quickly as possible.

Also visit our other policy pages: Terms & Conditions • Responsible Gaming • FAQ